They all agree. Afrihost is the best

Loisane Leubane Lekgolokoe

Onthatile demonstrated exceptional customer focus and proactive problem-solving. As a new Afrihost customer, I was able to get the assistance I needed quickly, but what stood out most was that she went beyond my initial request and took the initiative to resolve an additional issue I was experiencing. Her communication was professional, helpful, and solution-oriented. She made the interaction feel effortless and showed genuine commitment to ensuring that my overall experience was positive. Key strengths demonstrated: ✅ Excellent customer focus ✅ Proactive problem solver ✅ Takes ownership beyond the immediate request ✅ Professional and helpful communication ✅ Strong commitment to customer satisfaction Overall: Onthatile is a great example of someone who doesn't simply answer a customer's question—she takes ownership and makes sure the customer leaves with their problem actually resolved.

Paul Mangwiro

I was assisted via WhatsApp. The waiting time was a bit long but eventually I got the assistance and I think Palesa's service was excellent! I always get my queries solved with Afrihost in spite of long waiting time. The fact that there are now multiple channels to get help through is also a fabulous idea. Thanks Afrihost!

Danielle Blanchard

Thanks team. I think it would be a useful exercise to keep track of how customers have been helped. I had three very helpful agents try and test the same thing on my fibre line and each time the outcome was that it is a fibre issue and not anything related to AfriHost. It took up 2.5 hours of my time and it was unnecessary 🙏🏼

Anthony Bent

Such a pleasure dealing with Ricky at Afrihost, my query was resolved quick and easy...definitely recommend anyone to try Afrihost as their service provider.

Sidwell Mojapelo

Huge shout-out to Sharon S from Afrihost! What a fantastic help she was. She provided clear, friendly, and effective service that went above and beyond. It's rare to get such great help, and it really makes a difference. Highly recommend!

Odwa Solani

Most companies/ISPs don't have whatsapp to easily communicate our issues, or they have bots to answer us which is never good. Afrihost has very good consultant and I've always received good troubleshooting skills from them