For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
lf hans
They are the best at response time and solutions. Highly recommend them. Best internet service provider experience I've had. No waiting for hours on a call or days for an email to be responded to. Quick and efficient. I ordwred my line yeatetday evening and got it all setup this morning. I had a hiccup and once I called was resolved within less than 5min. Thank you making your service so seemingless
Ivan Karemaker
Woderlike diens, probelme(as daar is) word baie vinnig en maklik op gelos. Internet is baie stabiel en hul produkte bekostig baar. Ek is vreeslik gelukkig by hulle op die oomblik
Charlene Schilder
From the get go, Afrihost has been nothing short of prompt and professional!
Certain ISP (RAIN) could certainly take lesson or 2 from your book - no, make that a whole novel!
Thank you, Afrihost.
Distinguished Properties
Wow wow wow wow wow.... Afrihost you totally give the true meaning to the word SERVICE.
After my horrific experience with Vodacom, l had lost total faith and hope in any service department.
THANK YOU AFRIHOST XXX
suzan skosana
My first interaction with afrihost after being referred to them by a relative and the service is superb, it is fast, the agent understood products, I had a wonderful experience, I am sure I'm going to stay with Afrihost for long if not forever because of their service😄
