Mayun Vida
I've just connected with afrihost since this morning there helpful team and also octotel personnel has made me review and cancel my order with vodacom which I've been struggling now for a week and when I canceled it still showed pending. AFRIHOST ur website and whattsapp help team is awesome I spoke to Andile last and had to give him a 10/10. Also Stella with octotel is next level. Thank you guys now please help our Government and Eskom
Amanda Zulu
Always extra mile to assist. The customer chat service has really improved to cater for the need of us customers with the many faults that keep popping up
Marcus Koekemoer
I was upgraded to a higher download speed in April 2020 and have been struggling to get assistance as to why I wasn't getting those speeds. After many consultants and many help requests, finally Anrich v. assisted me and resolved my issue without hesitation on New Years day of all days. I am very grateful for this specific operator for taking time out of his New Years day plans to assist with and resolve my issue.
Many thanks to you Anrich, Happy new year and may you have a blessed year ahead!
Christopher mostert
Been a customer at afrihost since forever. Service excellence perfection. Never ever had any problems and their watsapp portal is so fast and professional.
If a problems ever arise its always telkom and never afrihost. Always delightful talking to afrihost staff and answering questions professionally and always helpful and stay with you until your problem is resolved.
Would recommend afrihost to everyone as in almost 10 years had zero negative experience.
Well done afrihost.
Kim Cordiglia
I have never had such GREAT SERVICE in SOUTH AFRICA in my life ... I cannot sing my praises enough for the effortless service I have received over the years from AFRIHOST!!
From cell packages to fibre to email.
Whenever you contact them with a query they are super efficient and fast to help resolve any question.
The app is no nonsense and so easy to use. It has been designed to function with no unnecessary and-ons and annoying bits and ads.
What they offer is 100% correct to what is described.
Afrihost deliver quickly and surpass delivery times stated.
The Accounts department is smooth and effortless.
I HIGHLY RECOMMEND AFRIHOST to all my family and friends and they have the same super service.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
