Nicolaas Prinsloo
I had the pleasure of receiving assistance from Lindiwe, and I must say her expertise, patience, and professionalism were truly impressive. My fibre line had multiple issues — more than usual — yet she handled each one calmly and efficiently over the phone.
Lindiwe resolved every problem quickly, with clear explanations and genuine respect throughout the entire process. It’s rare to come across someone so knowledgeable and dedicated to ensuring everything works perfectly. Her excellent service turned what could have been a frustrating situation into a smooth and hassle-free experience.
Thank you, Lindiwe, for going the extra mile and for making sure my connection is up and running better than ever. Your help is greatly appreciated!
P.S.
I truly wish we, as South Africans, could learn to appreciate and uplift one another more — not be divided by the elites who keep us apart along racial lines. Despite all the struggles we face as a nation, the true spirit and kindness of our people always shine through.
I have lived in the USA since 2008, and yet my heart remains tied to the resilience and warmth I see in everyday South Africans. It reminds me that no matter how tough things get, our shared humanity and compassion for each other are what make us strong. May we never lose that, and may we always find ways to stand together, beyond the divisions others try to create.
Tim
I tried Afrihosts WhatsApp support
Within 30 seconds I was chatting to Dineo.
Within 5 minutes I was sorted.
This is the best support I've received in a long long time.
Keep it up Dineo!
Asavela Nongcula
I have been struggling to find my verification code but Comfort to me through it, when I was done with that stage I was assisted by Themba K to confirm my order details and delivery very efficiently. I'm happy to be part of Afrihost.
Elbe van Jaarsveld
Afrihost is extremely professional, they made it so easy for me that my problem could be resolved,vwith WhatsApp.Their client service is excellent with very capable and efficient people to assist. Thank you Ofhani and Afrihost, my problem was resolved very quickly...you guys rock
Marco Sgammini
Fantastic experience with Afrihost, particularly with Ayanda who assisted me over Whatsapp. My query was quite challenging to resolve over the phone but Ayanda handled it with patience and professionalism. Looking forward to a pleasant client experience going forward.
Hlumelo Magodla
I received assistance from a gentleman by the name Hector N. I had an issue with my router as I spilled water on it, which made it switch off, then I dried it, waited for a day or two, then tried it again, then it switched back on, but there were no WAN options to choose from.
1. Firstly, Hector helped me understand the functions of an ONT, the LAN cable, the router and how all these three parts make up what connects me to the internet.
2. The router was clearly damaged, so we tried another, the access points of the new router showed up but there was no internet
3. Hector suggested I get a new router then he taught me how to do the activation so I don't need to reach out to Afrihost again
This was such an eye opening session and I give Hector a 10/10, Afrihost as well, I have been with them since 2017 and I am still a happy customer
