Livng Small
Even a 10 doesn’t even begin to describe how helpful Khanyisile was, i hope shes a she :) my phone was off and she waited for me up until i was back online, and she also help me with my problem, thank you so much I really appreciate it🙏🏽
Lerato Ramohanoe
Best Consultant award sud definitely go to Palesa M. Keep up the great job nd thank you for loving your job. Thank you for having patience for people who don’t understand the password nd router changes. Thank you for sorting out my address issue after two years of being annoyed in explaining the error 🙌🙌
Anton Barguirdjian
Excellent service. I've never had any problems with my connectivity and the customer service is refreshingly efficient and reliable. I only recommend Afrihost as an ISP to others.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Jeeva DotNet
Doesn't matter how many other ISPs I've tried in the last 30 years, I always seem to come back to Afrihost. Great support via MyBB forums as well. Just migrated 5 FTTH lines to Afrihost.
Ronel Van Der Merwe
Greg Pretorius was absolutely phenomenal.
He is professional, courteous, very helpful and explained all the technicalities to me.
He is most definitely an asset to Afrihost.
Furthermore the receptionists were very professional and helpful and went out of their way to serve their customers water due to the heat.