Oratile Tlhabane

Excellent service, I’m in the pre-order phase for my area (so technically not a full-on client) yet the service received thus far has been bar none

Xolile Manzini

Afrihost is the best internet service provider, even when I have questions they respond quickly. I have not experienced any network issues with them and I'm very greatful.

Lgn Bnd

I have no idea how a service like this has come about. The truth is, I feel our country is riddled with horrible service, often taking advantage of consumers. The CPA (Consumer Protection Act) is of no use. Let’s start with Afrihost’s contact number, which begins with 0800. Most people don’t know that this is completely free for the consumer. Numbers starting with 0860 or 0861, on the other hand, are not free for the caller and use up your minutes, meaning the company or government charges you for the call—even if it’s due to their own fault. The fact that Afrihost uses 0800, in my view, shows an early sign of care for the consumer. From that point on, you get through to sales, which should be remarkable—and it is, just like with many other companies. BUT! What sets Afrihost apart is that the level of attention continues throughout the entire process, unlike many companies I have dealt with. In fact, most companies that eagerly take my monthly direct debit begin to dissolve their care and attention soon after. Calls drop with no callback, and you’re forced to spend countless minutes just trying to reach someone through their endless "select 1 for this…" and "select 5 for that…" options. With Afrihost, it was different. The process was quick, and the technical consultant was truly intent on helping! Even when I visited the walk-in center, the care, consideration, and persistence were evident. They ensured I walked away with exactly what I needed—and in this case, it was something I needed urgently. Now everything is installed, and I no longer have my fingers crossed. I am confident that even if problems arise, I will be treated with the same care as a new, incoming client. I’m also quite certain that I can speak for a large majority of my ward/area when I say this. Too often, companies forget about their existing clients and focus solely on making new sales. In my opinion, keeping current clients happy goes a long way in ensuring further revenue, and "word of mouth" is far more valuable than any flashy marketing campaign. Thank you to all at Afrihost who helped with such care—everyone I encountered did an excellent job.

Cecil Jooste

Afrihost has been excellent! Their customer service is always friendly, professional, and quick to respond. Even though they don’t own the infrastructure, they go the extra mile to escalate issues and keep you updated until it’s resolved. This is exactly how customer service should be at every company. Highly recommend them!

Grant Oosterwyk

I have been a Afrihost customer since 2009. The best ISP I have ever been in partnership with. Whenever I move from province to province I always give them the first choice to provide us with the best internet services. Very happy with the support structure and the prices are reasonable. Very professional support team. It is people like Palesa that will make me come back to Afrihost. Keep up the great work.

JD Mabunda

Thank you so much for your help Rendani(afrihost). Afrihost team, honestly you are absolutely amazing. keep up the good work. Your expertise and patience made my move so much easier. I will highly recommend your services to anyone who would love to join hosting company. You have the best professional Team.