outages • Fibre
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- Clayville
- Medium Impact • Metrofibre Outage | Clayville
Metrofibre has informed us of a network outage affecting Clayville, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Stellenbosch
- Medium Impact • Frogfoot Outage | Stellenbosch
Frogfoot has informed us of a network outage affecting Stellenbosch, affected clients will experience limited to no connectivity. Frogfoot engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- La Lucia
- Medium Impact • Link Layer Outage | Ilalaridge
Infrastructure troubleshooting is currently underway, and further investigations are being conducted to isolate the fault. We apologise for the ongoing disruption to service.
Link Layer has informed us of a network outage affecting Ilalaridge, affected clients will experience limited to no connectivity. Link Layer engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Akasia
- Medium Impact • Metrofibre Outage | Nkwe Country Estate
Metrofibre has informed us of a network outage affecting Nkwe Country Estate, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- The Links
- Low Impact • Frogfoot Outage | The Links
Frogfoot has informed us of a network outage affecting The Links, affected clients will experience limited to no connectivity. Frogfoot engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Durban North
- Medium Impact • Openserve Outage | Springfield Park & Durban North
Openserve has informed us of a network outage affecting Springfield Park & Durban North, affected clients will experience limited to no connectivity. Openserve engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Amanzimtoti
- Medium Impact • Metrofibre Outage | Amanzimtoti
Metrofibre has informed us of a network outage affecting Amanzimtoti, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Diepsloot
- Medium Impact • Metrofibre Outage | Riverside View
Metrofibre has informed us of a network outage affecting Riverside View, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Plettenberg Bay
- Medium Impact • Octotel Outage | Eden Lifestyle Estate
Octotel has informed us of a network outage affecting Eden Lifestyle Estate, affected clients will experience limited to no connectivity. Octotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Pretoria North
- Medium Impact • Metrofibre outage | Wonderpark Lifestyle Estate
Metrofibre has informed us of a network outage affecting Wonderpark Lifestyle Estate; affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Selcourt
- Medium Impact • Openserve outage | Selcourt
Openserve has informed us of a network outage affecting Selcourt, affected clients will experience limited to no connectivity. Openserve engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Nigel
- Medium Impact • Openserve outage | Nigel
Openserve has informed us of a network outage affecting Nigel, affected clients will experience limited to no connectivity. Openserve engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Virginia
- Medium Impact • Evotel outage | Virginia
Evotel has informed us of a network outage affecting Virginia, affected clients will experience limited to no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Klerksdorp
- Medium Impact • Metrofibre outage | Klerksdorp
Metrofibre has informed us of a network outage affecting Klerksdorp, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Bluff
- Medium Impact • Mitsol outage | Bluff
Mistol has informed us of a network outage affecting Bluff, affected clients will experience limited to no connectivity. Mitsol engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Sunninghill
- Medium Impact • Metrofibre Outage | Sunninghill Residential
Metrofibre has informed us of a network outage affecting Sunninghill Residential, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Klerksdorp
- Medium Impact • Metrofibre outage | Klerksdorp
Metrofibre has informed us of a network outage affecting Klerksdorp, affected clients will experience limited to no connectivity. Metrofibre engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Dunnottar
- Medium Impact • FMAS Networks| Dunnottar
FMAS Networks has informed us of a network outage affecting Dunnottar, affected clients will experience limited to no connectivity. FMAS Networks engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.
- Upington
- Medium Impact • Evotel Outage | Upington
Evotel technical team remains onsite continuing with restoration efforts. Further progress has been made, with additional clients successfully reconnected. The team is currently working on the affected network infrastructure to address the remaining connectivity issues and restore service to more clients.
New feeder cables have been installed, and splicing will begin tonight. We have multiple teams on site, but this remains a labour intensive repair. We apologise for the extended down time, and we aim to have service restored as soon as possible. Teams are also travelling house-to-house assisting clients where possible. Technicians will call you directly if access to your property is necessary to complete repairs.
Evotel's technical team remains onsite and continues working to restore service to the remaining affected customers. Evotel are pleased to confirm that the majority of affected customers are now back online. Repairs are ongoing, and the remaining customers continue to reconnect as restoration efforts progress.
Repairs are ongoing and clients are restoring in batches. The team is continuing to investigate each fibre joint to identify and resolve any outstanding connectivity issues. This is a time-consuming task, and we apologise for the extended downtime. Work will continue into the evening.
Reason for Outage: Cable Break Our technicians are currently tracing dead feeders along the affected fibre route and working to reduce the high fibre loss levels impacting services in the area. Technicians remain on site and are addressing faults as they are identified. Restoration efforts are currently underway.
Reason for Outage: Cable Damage Upington is currently experiencing a network service outage. We apologise for this drop in connection. Evotel technicians are on site implementing repairs.
Evotel has informed us of a network outage affecting Upington, affected clients will experience limited to no connectivity. Evotel engineers are working on resolving this issue as soon as possible. We sincerely apologize for any inconvenience caused.