Charmaine Kearns
In my opinion, your technical hours should be available 24 hrs. My line went down last night at 21h36 and there was no help available to get me connected again 🙃
Shaun Chan Wing
Exceptional Support from Nkosana at Afrihost!
I recently had the pleasure of receiving outstanding support from Nkosana at Afrihost, and I couldn't be more impressed. Nkosana's dedication to providing top-notch customer service truly stood out, and I want to take a moment to share my positive experience.
From the moment I reached out with my Afrihost-related questions, Nkosana demonstrated a deep understanding of the issues at hand. Not only did he address my concerns promptly, but he also went above and beyond to ensure that I felt heard and supported throughout the entire interaction.
Nkosana's expertise and professionalism were evident in his clear and concise explanations, making complex technical information easily understandable. He took the time to guide me through each step of the process, leaving no room for confusion or uncertainty.
What sets Nkosana apart is not only his technical proficiency but also his friendly and personable approach. He made me feel like a valued customer, and his commitment to resolving my issues left a lasting positive impression.
In a world where exceptional customer service is increasingly rare, Nkosana's dedication to excellence is truly commendable. Afrihost is fortunate to have such a skilled and customer-centric professional on their team.
Thank you, Nkosana, for your outstanding support. Your commitment to excellence has not gone unnoticed, and I am grateful for the positive experience you provided. Keep up the fantastic work!
Ryno Knight
Gildo, one of the support consultants, got him on the chat. And provide feedback all the time. To Afrihost services are always great so far. Just wish one day to have static public IP. Thank you Afrihost and the team. Great service quick migration service.
Ayesha Variyawa
There's no other service provider for me. I recommend them to all of my clients. Have never experienced any downtime with Afrihost since 2018. Their support team is fast, knowledgeable and friendly.
Colin Inglis
After Eskom kindly load shed our power, I couldn't connect to the internet. Afrihost assisted me step by step through the reconnection process and sorted out the connection issues, and this was all done over Whatsapp with screen shots. Great service, kind assistance and over all a fantastic experience. I recommend that everyone should use afrihost as their service provider. Keep up the good work.
Swiftco Swiftco
Afirhost has fantastic client services! I am very happy as they helped me through a very stressful situation, sorted everything and made it seem so simple. Hlomani went above and beyond to help me. Thank you so much!
