Tiana-Lee Erasmus
Great service and very helpful! They assisted me the whole way with setting it up my profile and choosing the right line being a first time user they made it so easy!
Carmen Paulsen
I've been a customer of Afrihost for almost three years and they always give good service. Friendly staff and a very stable fiber connection. I barely have issues. I did buy a UPS two weeks ago and it was faulty I had to return it. They tried to fix it but it wouldn't work and they gladly gave me a brand new UPS.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!
Roger Weiss
No ISP comes close to the excellence service offered by Afrihost. Easy to choose, use and after sales service. The app is the best too. Don’t waste your time with other ISPs.
Yasaar Raffie
Most awesome customer service experience. Agents are friendly and always ready to go the extra mile. Had a top notch agent today Ricky S, he was absolutely a real star. Friendly and fast in resolving my Fibre activation.
Well done Afrihost on awesome customer service experience... Keep up the good excellent work
Carol Meikle
I have had the utmost friendly, efficient and totally professional interaction with Afrihost. They kept me in the loop every step of the way with regards to the installation of my fibre. They are quick to answer any queries you have, and not one of my queries has been answered incorrectly.
I would highly recommend them.
