Adriaan Oosthuizen
I have always had a very professional and positive experience with Afrihost. They are my preferred service provider and highly recommend them based on my experience over the years.
David Rabutla
She understood my issue and informed me that my incident had been logged for the technician. They will respond or visit if needed to resolve the problem. The technician on standby arrived promptly at 8 o'clock to repair the broken line.(05-April-2025
Thank you for your assistance Kelebogile ,Nomvuyiso and Jesse k.
Rosalie Seymour
I had a question that wasn't answered in the set if answers so contacted the support. They responded promptly, courteously and efficiently. Thank you, problem sorted.
Laverne Bartlett
Caring and efficient! Excellent service from customer care, ordering my new line to my new home. I can just tell the after sales care and support will be just as great. I'm extremely happy with my decision to use them
Tim Nel
My Problems have been sorted quickly and efficiently every time. Don't be scared. You can be your own webmaster Its easier than you think with Afrihost. Sterling Job I was impressed!! KEEP IT UP.
Hilton Martin
Stellar Customer Care Experience with Afrihost During Fibre Outage -
I recently experienced a fibre outage that lasted several hours, and I must commend Afrihost Customer Care for their exceptional service throughout this ordeal. From start to finish, their professionalism, efficiency, and dedication to resolving the issue were evident. The moment I reported the outage, Afrihost’s customer care team was quick to acknowledge my concern. Within minutes of logging my ticket, I received a confirmation email detailing the steps they were taking to diagnose and resolve the issue. This immediate response was reassuring and set a positive tone for the entire experience. Despite the complexity of the issue, Afrihost managed to restore my fibre connection faster than I anticipated. The technicians were efficient and thorough, ensuring that the problem was fully resolved. What impressed me further was the follow-up communication from the customer care team. They checked in to ensure that my service was back to normal and that I was satisfied with the resolution.
In conclusion, Afrihost Customer Care exceeded my expectations during my recent fibre outage. Their prompt response, knowledgeable staff, proactive updates, and swift resolution have solidified my trust in their service. I highly recommend Afrihost for their outstanding customer care and unwavering commitment to their customers. Thank you, Afrihost, for turning a challenging situation into a positive experience!