Hendriette Moolman
I have been with Afrihost for many years and can count on my one hand the problems we encountered and the ones we have the support quickly responded and had us surfing the net and gaming fast.
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Minnette Howard
Afrihost and AirMobile is by far the best service provider. The network WORKS, their app is simple, user friendly and it WORKS, their WhatsApp helpline also WORKS. I love having a service provider that actually does what they say they will do.
Susan Steenkamp
I think in all of the internet providers i have used in past, i must say AFRIHOST is far most the Best and fastest service i received. Keep up the good work. I can really recommend them!
Devon Michael Kok
Mukhethwa, was so detailed, absolutely no fuss or hassles given, he found the most effective solution. and made my aggravated experience so pleasant. I am literally smiling while typing this for him.
I beseech of you to please commend his customer service experience with the rest of your team and make an example of easily going the extra mile and showing product knowledge.
I thank you for this and appreciate your service Mukhethwa.
Forward this to your manager to do something about it for you. And train all to be as best as they can be and use you as an example in there daily working lives.
Cobus Laubscher
They aren't the nimble startup they use to be, but i've been a client for 10 years and I can honestly say they have the most consistent good service of all the ISPs, they have competitive prices but most importantly focus on good service delivery which is refreshing to find. Thanks Afrihost
