lekgala bercy
Had a great Help from Khwezi. She is very patient and clearly explained details. Got help fast and I'm very satisfied.
Thank you Khwezi,keep us the good work.♥️♥️
N. Motloung
I have been with afrihost for more than 3-years now. Today I received the best service.
Today I interacted with Khanyisile M regarding an issue that has been longstanding. I have had
numerous interactions with other support personnel( yes I got assisted, they always offer good service) but today I got the service I didn’t even know I needed. The greatest in my humble opinion.
Khanyisile M displayed professionalism with good expert knowledge, skills and communication skills. The troubleshooting took time but was worth it, Khanyisile was there every step of the way. I even had to update the device software
and Khanyisile was still keeping the whatsapp chat session active, talk about relentless.
We got a whiff of that the issue could be and the matter was escalated to a senior then to another company. I was then provided with advice on the way forward along with the reference number (for the call logged with the other company).
Khanyisile M is a star! 😊☺️If only Khanyisile M could get a promotion! Or at least handle training of the support personnel! All companies need a Khanyisile M!
I am pleased with Afrihost, they have good coverage with exceptional areas(deep deep rural areas), hopefully they’ll expand.
Graham Scheepers
I have been dealing with Afrihost for many years, and have always found their products to be very comprehensive and competitive. The backup service has always been very good to excellent. I have never experienced poor service, either personally or technically.
Robyn Dunlop
I've had Afrihost as my host for my website for years and I highly recommend! They are so helpful when you have any questions! I am not tech-educated at all and get a lot of guidance from them!
Siyanda Qoto
As far as their customer service is concerned, they're the best company I've had interactions with. Even with the most frustrating issues — that can sometimes take much longer than anticipated to resolve — I've always found them responsive, patient and helpful.
It's great to see a company that makes an effort to train their consultants to attend to clients with the respect and patience they afford you, and to do so consistently irrespective of who the luck of the draw allocates you to.
With some companies, you have to ask for a specific person to help. With Afrihost, never.
Thank you. May you grow from strength to strength.
Pieter Breedt
I had an issue with hosted mail on a Sunday afternoon and the helpdesk agent was very friendly, understood my issue and was able to resolve it immediately.