Clint Adams
Exceptional service I recently received from Blessing M. I had the pleasure of interacting with him regarding an issue I was experiencing⁶⁶, and I must say I was thoroughly impressed by the level of professionalism and efficiency displayed throughout the process.
From the moment I reached out for assistance, I was promptly addressed and provided with immediate support to help resolve my issue. The responsiveness and attentiveness demonstrated by Blessing M truly exceeded my expectations. Not only was my problem resolved swiftly, but the assistance I received was delivered with a high level of expertise and care.
I believe that outstanding customer service should be recognized and celebrated, and I want to commend Blessing for his dedication to ensuring customer satisfaction. It is clear that he values his customers and goes above and beyond to deliver top-notch service.
Thank you once again for the excellent support I received. I am truly grateful for the positive experience and look forward to continuing my relationship with your company.
Karen Ireland
Afrihost is an excellent service provider. If you have any issues you send a WhatsApp and someone answers you very promptly. They try and sort out your issue while giving you updates at all times. You feel like they are doing their best to help you. Thrilled with the service.
Rina Versfeld
With the assistance of Sandile at Afrihost a very difficult situation was made completely bearable. Unfortunately I do not have any photos of myself at the moment
Katekani Hlabathi
Great service putting a new order. Sorted within a day for my Fibre line connection.
Awesome chat service too, talking real time to a technician.
For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
shirley huang
The after-sales service attitude is very good and the problem is solved very quickly, thank you very much loyal user Shirley Huang
