For GOOGLE To TRACK
Two years ago I wrote a 3 star review but things have changed since then. When I signed up in 2019, the LTE connectivity was excellent even during loadshedding and stayed that way for a little over a year. Then there was an MTN network outage in January 2021, and after that I had almost zero connectivity during long blackouts, which impacted my productivity. That's when I wrote the 3-star review.
I don't know what they did to solve the problem, but around January 2022 the connectivity was as good as it was during loadshedding when I first signed up.
After about two years they rewarded my loyalty to them by doubling my monthly data allocation with ZERO price increase, and my router was paid off as well so my monthly instalment actually decreased a little bit.
We've been through a pandemic and we're in the midst of the worst economic crisis and the most rapid and frequent inflation increases I've ever had the misfortune of living through, but I've never had to worry about Afrihost.
I'm a "difficult" customer, but I had to change my review because as critical as I am of unstable corporates and their non-existent customer service, I'm also quick to applaud business excellence.
I have no idea what they're doing or what kind of system they've got in place, but all I can say is that they're doing it right. They're the one brand I'll stay loyal to no matter the cost.
Ryan Mayne
My company sites all its domain purchases and parking through afrihost. They're always aiming to be cutting edge in their technology and service delivery and I've almost never had a problem with them and I've never had a problem that wasn't quickly resolved. I would consider them for any of their service offerings for these reasons.
Nerine
Today I was assisted by Faith M.
What a refreshing encounter 2 receive exceptional service.
Thank you so much Faith for you help and extra advice going the extra mile... I really appreciated it
Gid Bless you
Cara-Jayne Thorne
I’ve been with Afrihost for many years now and only ever have great service. The WhatsApp assist feature is particularly great and the service agents are always a pleasure to work with. Thank you!
Chevonne Van Wyk
Great service can never complain always there to do it the right way especially when it comes to trouble shooting with ONT problems including anything else related to internet connection issue , thank you afrihost for your services .
Steven
Afrihost is really good provider. I have dedicated servers there and they are very willing to assist and at times they even pro active telling me about potential issues and how to resolve them.